Annual Service & Maintenance Contracts
We can tailor a support package around your needs including regular servicing, staff training, advanced replacements, warranty repair and call-out support.
Over the years we’ve found that a one size fits all approach to service and maintenance just doesn’t work. Each install has its own requirements, that’s why we design each contract around the individual case. Taking out a service and maintenance contract with us spreads the cost of everything out into small monthly payments and can cover one venue or your entire chain.
Here’s how our contracts work:
We take into consideration the scale of your install, your equipment and your location
You tell us what sort of services you would like covered
We come back to you with the yearly price and how that works out as monthly installments
Our service and maintenance contracts take into account the cost of materials for servicing and any other nasty little surprises so you know you won’t see an additional invoice from us on top of your monthly payment.
At the end of your contract term you’ll receive a statement credit if there are any unused call-outs remaining on your contract for you to spend on any upgrades or services relating to your system.
If you’re not an existing customer there may be a one off charge at the start of your contract for our engineers to come out and look over your system so we can make sure we know how to best support you.