A New Sound System for The Duchy Arms, Kennington
FLIPSIDE PROVIDED A SOUND SYSTEM SOLUTION FOR THE DUCHY ARMS IN KENNINGTON, PART OF YELLOWPANDA PUB CO.
"THEY HAD A VERY CAN-DO ATTITUDE AND WERE ABLE TO ADAPT ON THE JOB AS AND WHEN CHALLENGES AROSE."
The Duchy Arms, located in Kennington, is a pub that is first and foremost for the local community. They strive to be the hub where all walks of life go for watching sport, Sunday lunches, family events, business lunches and many other things.
The Duchy Arms was looking for a professional sound system solution that could be easily controlled and managed. With multiple rooms in the venue, they needed a system that could split the audio between the different rooms. They also needed to be able to run multiple Sky boxes on different screens with a simple easy way of changing audio and visual. Their end-goal was to improve the customer experience and make the system easier to use for the staff.
After Flipside was recommended to Jonathan, we met to discuss the venue and its requirements.
“After an initial meeting, I looked at other industry guidelines for price comparisons but was thoroughly sold on the professional and robust solution and service that was quoted for. Once the decision was made that we needed an all-encompassing solution it was the professional attitude and confidence in getting the job done properly and not messing around. The approachability and ability to convert technical language to someone that doesn't fully understand and making them understand foreign ideas and principals.”
After meeting Jonathan and taking a look around The Duchy Arms, it became obvious to us that a simple, integrated solution was required. As is often the case in pubs the venue had multiple additions to the old system all layered on top of each other. Things weren’t working correctly and the system had many “quirks” that meant it generally was a bit of a pain to use.
We very quickly opted for a simple and cost-effective audio system from Apart Audio to improve the quality through both spaces. In addition, we wanted to neaten up the visual system. There were four TV screens around the pub including a large 4K UHD screen in the function room. Originally, these were fed by two Sky HD boxes and a single Sky Q box via a mish-mash of long HDMI cables, HDMI splitters and switchers dotted around the place. We pushed for Jonathan to go for an HDBaseT matrix – these units really simplify this sort of setup. Up to four HDMI sources can be routed to any or all of four outputs. Rather than having to bully large and expensive HDMI cables around the rooms we could run nice, neat and cheap CAT6 cabling to the four screens and then convert back to HDMI using the receiver boxes.
We ran everything back to the basement office so we could secure the equipment in a lockable rack away from curious hands. The Blustream matrix offers bi-directional infrared meaning that any of the Sky boxes (now locked away downstairs) could be controlled via their remote from any of the four screens. Adding the two wall panels to the audio system meant that there was now absolutely no need to access the rack of equipment and the amount of control that bar staff had could be limited.
Overall, it’s a really nice, professional and reliable system and definitely a massive improvement on the previous setup. We’re currently working on other venues with Jonathan and the Yellowpanda Pub Co to bring this level of quality to all his pubs.
When we asked Jonathan for some feedback on the service and solution that Flipside provided, he commented:
“They had a very can-do attitude and were able to adapt on the job as and when challenges arose. Delivering the project on time and not having any issue with going the "extra mile" to get the job done. They were extremely approachable and down to earth which allowed me to ask questions as we went along and more thoroughly understand the whole process.”
“On a day to day basis it is much easier for us to cater to more people's needs with this system which in turn enhances customer experience. We are also able to offer a broader range of services to our customers with this system.”
8 of Apart Audio MASK4CT 70 Watt speakers
1 of Apart Audio REVAMP amplifier
1 of Apart Audio PM1122 two zone pre-amplifier with remote wall panels
1 of Blustream C44 4x4 HDMI HDBaseT visual matrix